Contact us
By phone
Our lines are currently open Monday to Friday, for enquiries outside this time please complete the form opposite and we'll get back to you as soon as possible.
For new mortgage enquiries and existing members looking to borrow more
Call 0800 220 568
- 9am to 5pm Monday to Friday
For existing customers who are coming to the end of their mortgage deal
Call 0800 988 1551
- 9am to 5pm Monday to Friday
For mortgage intermediary enquiries
Call 0800 988 1561
- 9am to 5pm Monday to Friday
For savings rates and products
Call 0800 834 312
- 9am to 5pm Monday to Friday
For any other enquiries
Call 0800 781 4311
- 9am to 5pm Monday to Friday
Send us a message
In Person
Use our branch finder to locate your nearest branch if you would like to visit us or speak to us in person.
By Post
Write to us at Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ.
Complaints
As a mutual society, our members are at the heart of everything we do. While we aim to provide the best service possible, we recognise that sometimes things can go wrong. When they do, we want to know so that we can help sort them out as quickly as possible. See making a complaint for more details.
Customer Feedback
We are committed to improving our service to you and your feedback is valuable and appreciated, if you have visited one of our branches or agencies we would like to hear what you thought about it.