Contact us

By phone

 Our lines are currently open Monday to Friday, for enquiries outside this time please complete the form below and we'll get back to you as soon as possible.

For new mortgage enquiries and existing members looking to borrow more

Call 0800 220 568

• 8am to 7.30pm Monday, Tuesday, Wednesday & Thursday
• 8am to 5pm Friday

For existing customers who are coming to the end of their mortgage deal

 Call 0800 988 1551

• 8am to 5pm Monday, Tuesday and Friday
• 8am to 7.30pm Wednesday and Thursday

For mortgage intermediary enquiries

Call 0800 988 1561

• 9:00am to 5:00pm Monday, Tuesday, Wednesday, Thursday & Friday

For savings rates and products

Call 0800 834 312

• 9am to 5pm Monday, Tuesday, Thursday & Friday
• 9.30am to 5pm Wednesday

For any other enquiries

Call 0800 781 4311

• 9am to 5pm Monday, Tuesday, Thursday & Friday
• 9.30am to 5pm Wednesday

In Person

Use our branch finder to locate your nearest branch if you would like to visit us or speak to us in person.

Online

Please complete the form below and we will be in touch.

By Post

You can write to use at Emlyn Hughes House, Abbey Road, Barrow-in-furness, Cumbria, LA14 5PQ

Complaints

As a mutual society, our members are at the heart of everything we do. While we aim to provide the best service possible, we recognise that sometimes things can go wrong. When they do, we want to know so that we can help sort them out as quickly as possible. Click here to see details about how to make a complaint.

Customer Feedback

We are commited to improving our service to you and your feedback is valuable and appreciated, if you have visited one of our branches or agencies we would like to hear what you thought about it.