Can we help?
Can we help?
We are a solution based mortgage lender that strives to make it easy for our intermediary partners to say yes. Offering an individual approach to underwriting, we believe in a personal service ensuring that all of our clients have access to both field and telephone Business Development Managers to help you place the most difficult of cases.
Mortgage Product Update: As a result of the UK government’s “stay at home” advice, we have temporarily reduced our new business mortgages to a selected range of fixed rates for residential purchases. While we fully expect this to be a temporary measure and we are reviewing the situation daily, we cannot say how long this will be the case. We will update here and by email to our broker panel when things change.
Mortgage Valuations Update: Due to the current situation, no valuation inspections may be carried out and therefore no valuation instructions will be issued whilst this continues. We are working hard to put an alternative solution in place and will keep you up to date with progress.
If you have any questions on the above, please call our BDM team on 0800 988 1561.
Contact us today to discuss a specific case or joining our Broker Panel - or follow our dedicated Intermediary Social channels for news, updates and case studies
In line with government guidelines, we wanted to let you know about a few changes we have made to help protect brokers and our colleagues which will be in place for the foreseeable future.
find out moreWe pride ourselves on being able to help where other lenders can't. We've put together a collection of complicated case studies to showcase some real life examples of how flexible we can be.
find out more| Process | Service Level Agreement |
|---|---|
| Request an ESIS | 24 hours (business days only) |
| Request to Join Our Panel | 24 hours (business days only) |
| Decision in Principle (DIP) | 24 hours (business days only) |
| Underwriting Assessment |
We are currently working on fully packaged applications received on 31/03/2020 |
| Average Application to Offer Time | 15 days |
