We are a solution based mortgage lender that strives to make it easy for our intermediary partners to say yes. Offering an individual approach to underwriting, we believe in a personal service ensuring that all of our clients have access to both field and telephone Business Development Managers to help you place the most difficult of cases.
Contact us today to discuss a specific case or joining our Broker Panel - or follow our dedicated Intermediary Social channels for news, updates and case studies
There are some fantastic career opportunities for the younger generation here in Cumbria and South Lakes, but with such a lack of first time buyer mortgages around it’s really difficult for them to realise their dream of buying their first home. Therefore we are proud to support our Heartland with our First Time Buyer product for properties in LA postcodes.
So, if you've got clients who is a first time buyer with an LA postcode give us a callfind out more
|Process||Service Level Agreement|
|Request an ESIS||24 hours (business days only)|
|Request to Join Our Panel||24 hours (business days only)|
|Decision in Principle (DIP)||24 hours (business days only)|
We are currently working on fully packaged applications received on 01/03/2021
|Average Application to Offer Time||22 days*|
Sales Enquiry and Application Update Calls
|On average answered within 30 seconds|
* Due to the higher than normal business volumes we are receiving and the impact of COVID-19, including the increased procedures in carrying out valuations.