Contact us

Our phone lines are open:

Monday - Friday 8am - 6pm
Saturday 8am - Noon

Phone lines will be closed on bank holidays.

If you're a mortgage intermediary, please head on over to our broker contacts page to find details of your Business Development Manager.

You can also get in touch with us...

In Person

Use our branch finder to locate your nearest branch if you would like to visit us or speak to us in person.

By Post

Write to us at Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ.


Complaints and feedback

As a mutual society, our members are at the heart of everything we do. While we aim to provide the best service possible, we recognise that sometimes things can go wrong. When they do, we want to know so that we can help sort them out as quickly as possible. See making a complaint for more details.

We are committed to improving our service to you and your feedback is valuable and appreciated, if you've visited one of our branches, or spoken to one of our people we'd love to hear what you thought about it.  Please send us a message using the form below