We've made Digital Savings even better
We're always looking for ways to make managing your savings simpler, safer and more convenient
That's why we've invested in a range of new improvements to our Digital Savings service. Whether you're already using our app or thinking about registering for the first time, these updates are designed to give you an even better experience
Using an iPhone?
Update in the Appstore now
Using an Android device?
Update in the Playstore now
Whats new?
Extra protection against fraud
Your security is our priority.
Our enhanced fraud protection uses intelligent technology to learn your usual account activity. If something doesn't look quite right, it can help identify unusual login attempts and provide an extra layer of protection for your account.
Better ways to keep you informed
We've introduced new in-app messaging so we can share important updates and useful information directly within Digital Savings.
It's another simple way to help you stay up to date with your account.
Easier registration for new users
If you haven't registered for Digital Savings yet, getting started is now even easier.
Our improved registration journey includes updated camera technology to make verifying your identity quicker and smoother, helping you get up and running with confidence.
Manage your savings, your way
With Digital Savings you can:
- View your accounts whenever it suits you
- Check your balances and transactions
- Manage your eligible savings accounts securely
- Enjoy the confidence of enhanced security features
Whether you prefer visiting one of our branches or managing your money from home, we're here to give you more choice in how you bank.
FAQs
Updating my iPhone app
| Step 1: Open the Appstore and search for "Furness..." |
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| Step 2: Click the Furness Logo (NOT THE BLUE "OPEN" BUTTON) to load the app details page |
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| Step 3: Click "Update" |
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Updating my Android app
| Step 1: Open the Playstore and Search for "Furness..." |
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| Step 2: Click the Furness Logo (NOT THE BLUE OPEN BUTTON) to load the app details page |
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| Step 3: Click "Update" |
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Do I have to update the app?
Yes — this update is required to continue using the app. It helps keep your account secure and ensures you can use all features smoothly and without interruption
Why didn't my app update automatically?
Do I need to re-enter my login details or set up my app again?
Will I lose my account details or account information?
Has anything changed in the app?
I can't see an "update" button
What happens if I don't update?
Is it safe to update the app?
I've updated but I still can't log in
Can I still access my account another way?
How long does the update take?
Do I need to re-register or set anything up again?
What if my device won’t let me update the app?
What if my phone or tablet won’t support the latest version of the app?
Need some help?
Our Digital Savings Team is available:
Monday - Friday: 9am - 5pm
Saturday: 9am - 12pm
Live chat and telephone lines are open at these times. If you need to get in touch outside these hours please email - or send us a secure message from within the Furness Digital Savings App
Our Digital FAQs have been written to support our Members with our new digital service. If you don't find the answer you're looking for, please let us know and we'll use your feedback to help the next Member with the same query.
Contact our Digital Savings Team