Making a complaint to Furness Building Society

We’re sorry that you haven’t received the service that you expected. All of us here at Furness Building Society are committed to providing first-class support, however, we understand there may be occasions when you’re not 100% satisfied.

Rest assured, your feedback is invaluable to us as it helps us identify ways we can improve our service and prevent the issue from happening again. 

How to contact us with a complaint

When to expect a response

Financial Ombudsman Service

Complaints relating to PPI

Additional information