Welcome to our Cost of Living Support Hub

Tools and tips to help you gain financial control



We want to help you feel in control of your finances during the cost of living crisis. Understanding where your money is going and how much is coming in, is the first step towards managing your money effectively. We’ve compiled a series of articles, case studies, tools and tips to help you.

If you'd like to speak to us, help us understand your situation Complete our questionnaire

If you think you may miss your next mortgage payment, please Get in touch as soon as possible

Wondering what your essential expenditure is? We can help Complete our form

We answer many of the common questions below - take a look Read our FAQs

Helpful organisations and articles

What is essential expenditure?

When money's tight, it’s important to know the difference between essential and non-essential expenditure

Could you reduce your spending?

With the cost of living continuing to rise, never has it been a better time to explore practical ways to spend less money.

We've helped people like you - read our case studies

Missing a payment

Mr and Mrs Thomson were worried they were going to miss the next mortgage payment - here’s how we helped them.

Keeping on top of bills

Mr Cleaver was struggling to keep on top of his bills. We helped him take back control through lifestyle choices and government support.

Renewing a fixed rate mortgage

Miss Lawton was worried rising interest rates would impact her ability to switch to a new deal.

Worrying about the future

Newly retired widower Mr Ford was worried about what the future may hold as the cost of living continues to rise.

Frequently asked questions

Answers to common queries about the rising cost of living

Why is the rising cost of living important?

Energy bills, food prices and payments in relation to household expenses are increasing due to rising inflation. For many of us, this means our budgets are being stretched even more than before. As a result, you may be worried about yours and your family’s finances and whether you’ll be able to pay all your bills.

I’m struggling to pay all my household bills, what should I do?

I’m going to miss a mortgage payment, what should I do?

What will you do if I can’t make a mortgage payment?

Will my credit rating be impacted?

I’m approaching the end of my mortgage deal, what should I do?

Can you help me with budget planning?

What is essential expenditure?

Are there ways I can reduce my spending?

I’m worried about the future, can you help?

Is there anyone else I can speak to for support?

Am I eligible for benefits?

Should I seek financial assistance elsewhere?