Join our
Furness family
Current roles
We don’t just offer jobs, we offer rewarding careers that make a difference to both our customers and our local community.
We take real pride in helping team members advance in their professional lives, whilst promoting a positive working environment.
If you’d like to join the Furness family, take a look at our current vacancies below to find a role that suits your skills.
| Position | Location | Working hours | Closing date for applications |
| Senior Underwriter | Barrow in Furness | Full Time | Friday 16h April 2021 |
Full details
The Society is looking to recruit a full time senior underwriter to work as part of our fantastic underwriting team.
The successful candidate will need to demonstrate experience in complex mortgage underwriting and be expected to work towards the following.
- Underwrite higher mandate/technical applications to offer,
- To liaise with the sales team in taking into consideration time pressures/management of broker expectations; as well as maintaining standards to ensure fair outcomes/customer journey
- Identify improvement opportunities to lending policy, underwriting processes and procedures
- Set out proposed changes with solid proposals, the case for them/and rationale in detail
- Manage escalations and resolve technical queries from team members
- Coach and provide benefit of experience so that staff develop through the skill levels
- Playing an active role in supporting the Broker Hub & Underwriting Lead with the daily plans, performance, quality and culture that are encouraged within the team
The successful candidate will possess the following skills and characteristics:
- Excellent communication and negotiating skills, and ability to handle delicate situations with diplomacy and resilient to overcome problems
- Ability to maintain productivity and quality
- Analytical, with sound judgement and solid decision making skills
- Showing considerable positivity and can do approach, inspiring people to over perform and be a proud member of the team
If you believe that you have the necessary skills please send a CV and covering letter to:
Kari Calladine – HR and Training Department
kari.calladine@furness-bs.co.uk
Closing date: Friday, 16th April 2021
| Position | Location | Working hours | Closing date for applications |
|
Collection Team Leader |
Barrow In Furness | Full Time | Friday 23 April 2021 |
Full details
The Society is looking to recruit a full time Team Leader to work as part of our fantastic arrears and collections team.
The successful candidate will have collections experience and will be expected to carry out the following duties
- Support the Hub Lead with the day to day management of the team & their workload
- Quality assurance checks & providing the relevant feedback/coaching to team members
- Production of monthly and quarterly reports for distribution to various committee/board meetings
- Work with members of the risk team to review and analyse the arrears population
- Assess customer referrals to ensure fully documented ahead of discussion with hub lead
- Ensure Society procedures are followed and team operate compliantly
- Cascade key industry developments / changes to team
- Work with 3rd parties specifically during litigation cases.
The successful candidate will possess the following skills and characteristics:
- Excellent communication and negotiating skills, and ability to handle delicate situations with diplomacy and resilient to overcome problems
- Ability to maintain productivity and quality
- Ability to work to tight deadlines
- Showing considerable positivity and can do approach, inspiring people to over perform and be a proud member of the team
If you believe that you have the necessary skills please email your CV and covering letter to:
Kari Calladine - HR & Training Department
kari.calladine@furness-bs.co.uk
Closing date: Friday 23rd April 2021
| Position | Location | Working hours | Closing date for applications |
| Customer Service Assistant | Kendal (with flexibility across other local branches) | Full time - 36 & 1/4 Hours | TBC |
Full details
We are looking to recruit an enthusiastic, confident and reliable team member. Committed to exceptional customer service by having excellent interpersonal skills effectively communicating with our members, you will need a good standard of education and will want a position that offers a challenge and the use of initiative.
To fulfil the role of the Customer Service Assistant you will have excellent communication skills with the ability to promote the Society’s products and services. You will also provide an efficient cashiering service to our customers. Whilst customer service experience would be preferred it is not essential as training will be provided to the successful candidate.
Working hours – 36¼ hours Monday to Saturday (Saturdays on a rota basis)
If you believe that you have the necessary skills and would like to be part of a fantastic team, please send a CV and covering letter to:
Kari Calladine - HR & Training Department
kari.calladine@furness-bs.co.uk
Closing date: TBC
| Position | Location | Working hours | Closing date for applications |
| Customer Service Assistant | Lancaster (with flexibility across other local branches) | Full time | Monday 27h September 2021 |
Full details
We are looking to recruit an enthusiastic, confident and reliable team member. Committed to exceptional customer service by having excellent interpersonal skills effectively communicating with our members, you will need a good standard of education and will want a position that offers a challenge and the use of initiative.
To fulfil the role of the Customer Service Assistant you will have excellent communication skills with the ability to promote the Society’s products and services. You will also provide an efficient cashiering service to our customers. Whilst customer service experience would be preferred, it is not essential as training will be provided to the successful candidate.
Working hours – 36¼ hours Monday to Saturday (Saturdays on a rota basis)
If you believe that you have the necessary skills please email your CV and covering letter to:
Kari Calladine - HR & Training Department
kari.calladine@furness-bs.co.uk
Closing date: Monday 27th September 2021