Furness Building Society has officially opened a new, enhanced branch on Main Street in Grange town centre. 

Joining the branch team and representatives from Furness’ head office, the King’s Guide to the Sands, Michael Wilson, cut a ribbon to celebrate the arrival of the new branch, which has relocated from its former home on Lowther Gardens.

The new branch boasts a new exterior design and interior layout, having been remodelled to create an inviting, relaxing space for members. The substantial investment forms part of an extensive branch-wide refurbishment programme which is underway across the Furness Building Society estate. 

To mark the launch event, Furness made a donation to the King’s Guide’s charity. The royally-appointed position is a historical role, responsible for guiding people across Morecambe Bay from Arnside to Grange-over-Sands. This year’s Cross Bay Walk is taking place on Saturday 2 August. 

The building society’s new look captures a strategic shift from transactions to interactions, enabling the branch team to spend quality time alongside members to better understand and support their needs. The open-plan space is organised into distinct zones for specific services and bespoke guidance while the traditional counter has been replaced with a meet-and-greet desk to create a more engaging environment. 

Mandy Smith, Grange Branch Manager at Furness Building Society, added: “We’re loving welcoming new and existing members to our redesigned space and have already seen an increase in people visiting the branch as a result of our relocation to this prime spot on Main Street. Members can expect to receive the usual warm and friendly service we have always provided but now in a more inviting and accessible space.” 

Simon Broadley, Chief Executive at Furness Building Society, commented: “It’s a privilege to formally open our new Grange branch with the King’s Guide to the Sands. Our new spaces realises an ambition to provide modern and welcoming branch environments in more central and convenient locations. 

“At the same time, we’ve also recently invested in our digital offer to unlock new and faster ways of transacting - online and via an app.

“As we continue to place our human-led values at the heart of the member experience, communities in Grange-over-Sands and beyond will benefit from our position as a sustainable, relevant building society for all life’s journeys.”