Contacts
New business enquiries
Product transfers
Our Business Development Managers
Our intermediary team has a deep understanding of the unique challenges brokers face in today’s market and are fully equipped to meet the diverse needs of our mortgage customers. Here you’ll find some info about each of our business development managers and how their experience can benefit you and your clients.
Not sure which BDM covers your area?
Our intermediary team has a deep understanding of the unique challenges brokers face in today’s market and are fully equipped to meet the diverse needs of our mortgage customers. Here you’ll find some info about each of our business development managers and how their experience can benefit you and your clients.
Emma Saint
National Account Manager
Emma started her financial services career at age18 and has developed an extensive skill set that enables her to provide solutions for even the most complex cases. By harnessing our individual approach to underwriting, she provides support and expert guidance to key accounts across the breadth of the country and broker relationships in and around where she lives in Nottingham.
In her free time, Emma can be seen hitting the slopes on a family ski trip or spending quality time at home with her husband, two sons and Winnie and Freddie (the crazy cockapoos!).
07809 659 157
Helen Thistlethwaite
The North & Scotland
Helen started her career in banking at just 16 and has since built extensive industry experience, including running her own mortgage company and over a decade as a whole-of-market broker. This background gives her a unique understanding of the challenges brokers face and the expertise to guide them through even the most complex cases.
When not supporting brokers across the North and Scotland, Helen enjoys traveling to new destinations, wild camping, and is currently challenging herself to complete all the Wainwrights.
07971 5114 30
Phil Lawford
Midlands & South
Phil has built a long-standing career in financial services, developing extensive experience in business development that enables him to provide tailored mortgage solutions for brokers. After spending time with Saffron Building Society and Tipton & Coseley Building Society, he now returns to Furness to support brokers across the Midlands and South with our personal and flexible approach.
Outside of work, Phil enjoys running, watching live music and visiting the cinema to unwind.
07977 071539
Liz Morphet
Team Manager (Telephone BDM’s)
Liz has an unrivalled understanding of the industry and our clients, having been with us since 2007. In that time she’s held key roles within all areas of the business, making her an invaluable member of the team. As Team Manager, she oversees the telephone BDM team and is dedicated to providing an excellent service to our mortgage intermediaries.
Outside the office, Liz enjoys good food and wine, which she tries to burn off in the gym!
0800 988 1561 - Option 1
Jaydn Niven
Telephone BDM Manager
Ready to embark on a new challenge, Jaydn joined Furness Building Society in 2020. Five years on, his ambition and enthusiasm have seen him become an established and valued member of the Intermediary team. Having achieved his CeMAP qualification in 2022, Jaydn provides essential support to our field BDMs and is recognised for his positive attitude and commitment to great service.
Outside of work, Jaydn enjoys spending time with his young family, listening to new music, experimenting with fashion, and supporting his local football team.
0800 988 1561 - Option 1
Pooja Farish
Telephone BDM
Pooja joined us in 2021 as part of the broker admin hub, after graduating with a degree in computing from UCLan. She’s now part of our close-knit BDM team, providing high-level support for our brokers. Currently, she’s strengthening her skillset by working towards her CeMAP qualification.
In a previous life, Pooja’s superb card skills saw her represent Ireland and Northern Ireland for Bridge in Germany and Rhodes! When she's not providing our brokers with top-notch service, she’s enjoying time outside with her husband and border collie, Mylo.
0800 988 1561 - Option 1
Adam Griffiths
Telephone BDM
Adam’s keen eye for detail, honed through years of experience working at an IP Law Office, ensures our brokers receive outstanding service. Since joining the team, he has successfully achieved his CeMAP qualification and is now a full Telephone BDM, providing expert guidance and support to our intermediary partners.
Outside of work, Adam has recently bought his first home and is enjoying the challenge of renovating it. He also loves travelling and making the most of his holidays. When he’s not supporting our brokers, you can find him cheering on The Red Devils from Old Trafford’s Stretford End.
0800 988 1561 - Option 1
Find out more about us
New business enquiries
Product transfers
Our BDMs
Get in touch with our team directly
Stay connected with our latest updates