Coronavirus (Covid-19) Update

To help us protect our brokers, our customers and our colleagues we are making a few changes to how we can continue to help you.

We are still offering a full service and at this time we do not foresee any reason why this will change.

  • Our Telephone BDMs will be working as normal
  • Our Field BDMs will be available as normal via email or telephone calls
  • Our underwriting and operational teams will be assessing cases as normal

However, to help reduce unnecessary risk:

  • Our Field BDMs will not be visiting brokers face to face for meetings. Scheduled meetings will still be carried out by telephone or by email.
  • For the time being, we will not be attending any external industry events.

We hope this will be a short-term precautionary measure but we will continue to monitor the situation and will operate in within the government guidelines over the coming days and weeks. 

Please feel free to contact us with any questions on 0800 988 1561.

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