|Process||Service Level Agreement|
|Key Facts Illustration||24 hours (business days only)|
|Join Our Panel||Application to Join Our Panel will be complete by the end of the following working day it was submitted|
|Decision in Principle (DIP)||DIPs will be assessed by the end of the following working day of submission|
|Underwriting Assessment||Please note that we are currently carrying out the initial underwriting assessment on cases received on 23/03/2017|
For enquiries please contact our Intermediary Team
|Name||Area Covered||Phone number||Email Address|
|Stephen Breen||Cumbria, North Lancashire & North East England||07764 firstname.lastname@example.org|
|Tina Bowles||Cheshire, Liverpool, Leeds Manchester & North Wales||07712 email@example.com|
|Phil Lawford||Staffordshire, Midlands & Wales||07712 firstname.lastname@example.org|
|Furness Direct||Nationwide||0845 194 email@example.com|
We offer a dedicated nationwide intermediary support service through our contact centre 'Furness Direct'.
To get in touch with our support team please
Call: 0845 194 8669
Our postal address:
51-55 Duke Street,
Cumbria LA14 1RT
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