How we can continue to help you

 

To help us keep everyone safe, we request that our customers only visit a branch if absolutely essential.  With this in mind we have outlined how we are requesting our customers carry out transactions.

Please remember that if you visit a branch you must wear a face covering, unless exempt.

Type of Service

How we can help

Paying cash into your account

Please only visit the branch to make a deposit when it is essential and you have no other way to make a deposit

Paying cheques into your account

Please leave cheques in our post box along with your passbook and we will either post it back to you or arrange a collection time

Making a cash withdrawal from your account

We request that where possible customers arrange a bank transfer by contacting our team on 0800 834 312, please only visit the branch to make a withdrawal when you have no alternative

Making a cheque withdrawal from your account

Please send us a written request if you wish to make a cheque withdrawal from your account

Transferring money between your different Furness accounts

Please contact our team on 0800 834 312

Transferring money to a different bank or building society

Please contact our team on 0800 834 312
 

Opening a new savings account

Please contact our team on 0800 834 312 or where possible apply online

Reporting a lost passbook

Please contact our team on 0800 834 312 or by email at Furness.direct@furness-bs.co.uk

Registering a death

Please contact our team on 0800 834 312

Changing your address

Please write to us with proof of address and ID.

Maturity instructions
 

Please contact our team on 0800 834 312 or write to us at Furness Building Society Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ with your instructions

Closing your account

Please write to us at Furness Building Society Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ

Updating your passbook

Please write to us at Furness Building Society Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ or call us on 0800 834 312 for a verbal update

Account reviews


Please contact our team on 0800 834 312
 

Changing of signaturors on your account
 

Please write to us at Furness Building Society Emlyn Hughes House, Abbey Road, Barrow-in-Furness, Cumbria, LA14 5PQ or email us at Furness.direct@furness-bs.co.uk

Registering a Power of Attorney

Please contact our team on 0800 834 312

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