General enquiry
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Please contact us if you require further information about our products and services.
For a more detailed enquiry or feedback please complete the form below. We will contact you within 48 hrs
Online
Use our general enquiry form
if you have an enquiry about any of our products or services that we offer.
By phone
Call 0800 781 4311
- 9am to 5pm Monday to Friday
- 9am to 12 noon Saturday
For new mortgage sales
Call 0800 220568
- 9am to 5pm Monday to Friday
- 9am to 12 noon Saturday
For savings rates and products
Call 0800 834312
- 9am to 5 pm Monday to Friday
- 9am to 12 noon Saturday
In Person
to locate your nearest branch if you would like to visit us or speak to us in person.
Feedback
If you have any thoughts, comments or questions regarding any aspect of our service please let us know and submit through the Enquiry Form below. Your feedback is important to us, and it helps us to develop products and services that meet your needs.
Complaints
Click here and we will provide details about making a complaint. As a mutual society, our members are at the heart of everything we do. While we aim to provide the best service possible, we recognise that sometimes things can go wrong. When they do, we want to know so that we can help sort them out as quickly as possible.
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